Privacy Policy

Who processes your information

Ansie, [ADRES]. Contact: kontak@ansie.co.za.

Information Officer: [INLIGTINGSBEAMPTE].

What we receive

When you order on WhatsApp we receive your WhatsApp number, the name you share, messages, your PDF, the subject and grade, and payment references.

Paystack processes payment information under its own privacy policy. We do not see your card details.

Do not send a child's surname, birth date, school or contact details. Share only what is needed to prepare the material.

What we use it for

To confirm your price, match payment to the order, prepare the documents and communicate with you.

We do not sell your information. Website usage events such as WhatsApp link clicks do not contain your messages, PDF contents, filename or a child's name.

Providers and cross-border processing [!]

WhatsApp/Meta processes WhatsApp messages and files; Paystack processes payments. Our host and email provider process information needed to deliver the service.

When AI is used, supplied pages may be processed by Anthropic in the United States. WhatsApp and other providers may also process data outside South Africa. Cross-border processing is subject to section 72 of POPIA.

Children's information and your rights [!]

Share a child's information only if you are their parent or guardian or have their consent. Contact us to withdraw consent.

You may request access, correction or deletion. Write to kontak@ansie.co.za; we respond within 30 days.

On request we delete account data within 30 days, except records required by law. Third-party providers' own retention rules also apply to their copies.

You may complain to the Information Regulator: inforegulator.org.za.

Existing accounts and security

Existing accounts and documents are not automatically deleted by the service change. Contact us for access or deletion.

The website uses an encrypted connection and restricted database access. No system is completely secure.

Essential session cookies support language selection and existing accounts; there are no advertising cookies.